Operating Model Development

Initial Assessment: We start by assessing the existing ICT operating model, including technology, processes, and organisational structure.

Leadership Alignment: We engage your senior leadership to ensure their buy-in and alignment with the need for change and the vision of the new ICT model.

Stakeholder Identification: We identify key stakeholders within the organisation, both in IT and across other departments, who will be impacted by the change.

Change Vision and Objectives. We help define a clear vision and specific objectives for the new ICT operating model, emphasising benefits and alignment with overall business goals and strategy.

Communication Strategy: We develop a robust communication plan to keep all stakeholders informed, engaged, and supportive throughout the change process.

Change Champions: We appoint change champions or sponsors, including influential leaders, to advocate for and support the change efforts.

Change Impact Analysis: We assess the potential impact of the new ICT model on people, processes, and technology, and create mitigation strategies for any identified risks.

Governance Framework: We establish a governance framework that defines roles, responsibilities, decision-making processes, and performance metrics for the new operating model.

Pilot Implementation: We begin with small-scale pilot projects to test and refine the new ICT model, gathering feedback from stakeholders and making necessary adjustments.

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